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Is There a Place for Service Design in the Armed Forces?
The Context The Department of Arms Development and Innovation (DADI) at the Hetman Petro Sahaidachnyi National Army Academy is not a...
Dec 28, 2024


UKRSIBBANK. Re-design of the pension card service
We helped the bank design an onboarding process for the pensioners.
This increased customer acquisitions by 30%
Jul 4, 2022


KREDO BANK. Helping IT-specialists to manage their income wisely
We helped the Ukrainian branch of the leading Polish bank to develop a compelling value proposition for the lucrative customer segment.
Jul 4, 2022


EVA, a drogerie retail chain. Boosting category sales in retail
We researched the customer decision journey for hygiene products. It allowed the biggest drogerie retailer to grow same-store sales
Jul 4, 2022


Telco. Double sales of mobile devices
We helped a telco operator to double device sales without going into a price war
Jul 4, 2022


Improving monetization experience for merchants at OLX
Tackling monetization challenge for SMEs, we achieved eight times higher conversion rate and a substantial reduction of user complains
Jun 20, 2022
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