Oleg loves people and business. His corporate experience and an Executive MBA degree help him speak on equal terms with top managers and business owners. With a sincere interest in people's behavior, Oleg sees what users genuinely need even when they can not articulate it themselves.

Natasha is a seasoned practitioner. She has experience implementing every piece of the CX management system in successful companies. If you need to establish a CX function, launch a contact center, develop and implement service standards, and manage operations, she can do it.

With each project, Marina gets more experience: knowledge, tools, skills, etc. Her open-minded view of challenges, creativity, and balance of curiosity and self-confidence are indispensable in designing services for modern customers.

Oleg is a people person. He finds common ground with each member of the project team. Thanks to his education, broad outlook and natural curiosity, Oleg quickly immerses himself in new industries. In every project, he delivers more than expected.

Natalia has experience in managing services for corporate and premium banking clients. Her poise and confidence help guide teams through the uncertainty, discover new solutions and business opportunities.

Lisa finds creative solutions to any problem. Her Master degree in CX & Innovation has provided her with tools and a broad perspective, while her experience in the non-profit sector has shaped her focus on the social impact of projects. Lisa is dedicated to using human-centered design to improve the quality of life in Ukraine.