We helped the bank design an onboarding process for the pensioners. This increased customer acquisitions by 30%

We helped the Ukrainian branch of the leading Polish bank to develop a compelling value proposition for the lucrative customer segment.

We support in-house teams in making their first steps with service design We help frame the challenge, engage the team, and present outcomes

We researched the customer decision journey for hygiene products. It allowed the biggest drogerie retailer to grow same-store sales

We helped a telco operator to double device sales without going into a price war

Tackling monetization challenge for SMEs, we achieved eight times higher conversion rate and a substantial reduction of user complains